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Lowe's Home Improvement with your PII

Lowe's Home Improvement US Privacy Statement


First off, let us be clear what PII stands for. PII stands for Personally Identifiable Information, and that can be your name, address, phone number, email, social security number, and location; to name a few. Like any other legitimate business, Lowe's Home Improvement collects your PII for many reasons. One of those reasons is to collect their rightful dues, and who can blame them? How do they collect your PII?

Information Collected From You 

  • Contact information and ID info. e.g., name, address, phone, email, ssn, driver license, and date of birth.
  • Payment information like credit or debit cards.
  • Demographic information; such as, age, gender, race, location, and personal interests.
  • Login credentials for Lowe's accounts and social media IDs.

Automatically Collected

  • Cookies (options to install opt-out app for certain types of cookies).
  • Location permissions.
  • On-site Wi-Fi connected devices can be monitored.
  • Off-line - record phone calls for quality and security.
  • Off-line - video monitoring for on-site locations for customer counts, foot-traffic patterns,and analytics.

Third Party Sources

  • Other businesses can give updated address, phone and consumer profile.
  • "Refer a friend" programs.
  • Shipments to you from someone else.
  • Public available information.

Shared Information

  • Lowe's does not sell PII to unaffiliated third parties (www.lowes.com, 2018).
  • Only shares with service providers and business partners.
  • Legal and investigative purposes.
  • May transfer PII upon the sale or transfer of company or portion of company.

How Lowe's Protects PII

  • Administrative
  • Technical
  • Physical

You May Have Choices

  • Always check cookie options.
  • Account profile page may have information preferences.
  • You can unsubscribe from emails any time.
  • You may request via email to be removed from newsletters.

Reference

www.lowes.com



 



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